Healthcare Assignment: Balance Scorecard

Healthcare Assignment: Balance Scorecard

Healthcare Assignment: Balance Scorecard

Balanced Scorecard Presentation

Create a 5–10 minute presentation,10–12 slides in length, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction.

Applying the balanced scorecard to a health care organization can help managers uncover potential risks. It will also help them to fully analyze the organization from multiple perspectives.


Select a health care organization that has readily available data for the four categories from Kaplan and Norton’s 1996 model. Those categories are:

  • Financial performance measures.
  • Internal business processes.
  • Learning and growth.
  • Customer satisfaction.

You may wish to select your employer; however, please do not disclose proprietary data without prior written consent from your employer. You may wish to review the websites of large global organizations to research case study articles on best practices for organizations.


PowerPoint Slides

To complete this assessment, you will develop a PowerPoint presentation with 10–12 slides that describes how you would apply a balanced scorecard to your selected organization. Include the following in your PowerPoint presentation:

  • A brief description of the organization you selected.
  • Your balanced scorecard analysis of the organization, including how vision and strategy connect to the four balanced scorecard elements.
  • Four recommendations for the organization.
  • At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.

Audio Recording Script

Write a script for :

  • A two-minute introduction.
  • The four elements of a balanced scorecard for the organization.
  • Four area recommendations for the organization.
  • A two-minute conclusion.

Include the notes or script for audio recording. You may choose to include this in the form of the completed Notes section of the PowerPoint presentation slides, as a script.

Note: If your notes are not included in the PowerPoint presentation itself, attach them in a separate document along with the other presentation elements.

Additional Requirements

  • Written communication:Written communication should be free from errors that detract from the overall message.
  • APA formatting:Resources and citations should be formatted according to APA style and formatting guidelines.
  • Number of resources:At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.
  • Length:The PowerPoint presentation should contain 10–12 slides.
  • Font and font size:
    • Headline type should be 24–28 points.
    • Bullet or body type should be 14–18 points for readability.
    • Avoid decorative type; use Arial or Times.


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